{"id":17504,"date":"2024-02-21T09:54:26","date_gmt":"2024-02-21T08:54:26","guid":{"rendered":"https:\/\/technews.al\/?p=17504"},"modified":"2024-02-21T09:54:26","modified_gmt":"2024-02-21T08:54:26","slug":"chatbot-i-i-saj-shpiku-nje-politike-te-re-rimbursimi-tani-air-canada-duhet-ta-respektoje-deri-ne-fund","status":"publish","type":"post","link":"https:\/\/technews.al\/?p=17504","title":{"rendered":"Chatbot-i i saj ‘shpiku’ nj\u00eb politik\u00eb t\u00eb re rimbursimi, tani Air Canada duhet ta respektoj\u00eb deri n\u00eb fund"},"content":{"rendered":"\n

Air Canada po detyrohet t\u00eb p\u00ebrmbush\u00eb nj\u00eb premtim t\u00eb b\u00ebr\u00eb nga chatbot-i i saj me AI.<\/p>\n\n\n\n

Nj\u00eb klient kanadez thuhet se i k\u00ebrkoi chatbot-it t\u00eb kompanis\u00eb p\u00ebr sqarime mbi \u00e7mimet e fluturimeve t\u00eb menj\u00ebhershme p\u00ebr shkak t\u00eb nj\u00eb humbjeje n\u00eb familje kur gjyshja e tij vdiq. Chatbot i tha atij: “N\u00ebse ju duhet t\u00eb udh\u00ebtoni menj\u00ebher\u00eb ose keni udh\u00ebtuar tashm\u00eb dhe d\u00ebshironi t\u00eb dor\u00ebzoni bilet\u00ebn tuaj p\u00ebr nj\u00eb \u00e7mim t\u00eb reduktuar p\u00ebr “zi”, b\u00ebjeni k\u00ebt\u00eb brenda 90 dit\u00ebve nga data kur bileta juaj \u00ebsht\u00eb l\u00ebshuar duke plot\u00ebsuar formularin ton\u00eb t\u00eb Aplikimit p\u00ebr Rimbursimin e Bilet\u00ebs.\u201d raporton Ars Technica.<\/p>\n\n\n\n

Klienti ndoqi k\u00ebshill\u00ebn dhe rezervoi nj\u00eb bilet\u00eb, dhe m\u00eb pas kontaktoi me Air Canada p\u00ebr nj\u00eb rimbursim. Si\u00e7 rezulton, politika e kompanis\u00eb n\u00eb t\u00eb v\u00ebrtet\u00eb thot\u00eb se ajo nuk do t\u00eb siguroj\u00eb rimbursime p\u00ebr udh\u00ebtimet e “humbjeve t\u00eb t\u00eb af\u00ebrm\u00ebve” pas rezervimit t\u00eb nj\u00eb fluturimi.<\/p>\n\n\n\n

Fillimisht, Air Canada refuzoi t\u00eb respektonte premtimin e chatbot-it, duke argumentuar se roboti lidhej gjithashtu me politik\u00ebn e humbjes s\u00eb kompanis\u00eb, e cila – n\u00ebse lexohej – do t\u00eb provonte q\u00eb deklarata e tij fillestare ishte e rreme. Kompania megjithat\u00eb i ofroi klientit nj\u00eb kredit prej 200 dollar\u00ebsh p\u00ebr ta p\u00ebrdorur n\u00eb nj\u00eb fluturim t\u00eb ardhsh\u00ebm.<\/p>\n\n\n\n

Klienti p\u00ebrfundoi duke paraqitur nj\u00eb ankes\u00eb n\u00eb gjykat\u00ebn e k\u00ebrkesave t\u00eb vogla ku linja ajrore argumentoi m\u00eb tej se “chatbot \u00ebsht\u00eb nj\u00eb ent juridik i ve\u00e7ant\u00eb q\u00eb \u00ebsht\u00eb p\u00ebrgjegj\u00ebs p\u00ebr veprimet e veta”, me sa duket hera e par\u00eb q\u00eb nj\u00eb kompani kanadeze \u00ebsht\u00eb p\u00ebrpjekur t\u00eb provoj\u00eb se nuk \u00ebsht\u00eb p\u00ebrgjegj\u00ebse p\u00ebr veprimet e chatbot-it t\u00eb tij.<\/p>\n","protected":false},"excerpt":{"rendered":"

Air Canada po detyrohet t\u00eb p\u00ebrmbush\u00eb nj\u00eb premtim t\u00eb b\u00ebr\u00eb nga chatbot-i i saj me AI. Nj\u00eb klient kanadez thuhet se i k\u00ebrkoi chatbot-it t\u00eb kompanis\u00eb p\u00ebr sqarime mbi \u00e7mimet e fluturimeve t\u00eb menj\u00ebhershme p\u00ebr shkak t\u00eb nj\u00eb humbjeje n\u00eb familje kur gjyshja e tij vdiq. Chatbot i tha atij: “N\u00ebse ju duhet t\u00eb udh\u00ebtoni<\/p>\n","protected":false},"author":4,"featured_media":17506,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[349],"tags":[41,43],"class_list":{"0":"post-17504","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-artificial-intelligence","8":"tag-picks","9":"tag-trending"},"yoast_head":"\nChatbot-i i saj 'shpiku' nj\u00eb politik\u00eb t\u00eb re rimbursimi, tani Air Canada duhet ta respektoj\u00eb deri n\u00eb fund - Technews.al<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/technews.al\/?p=17504\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Chatbot-i i saj 'shpiku' nj\u00eb politik\u00eb t\u00eb re rimbursimi, tani Air Canada duhet ta respektoj\u00eb deri n\u00eb fund - Technews.al\" \/>\n<meta property=\"og:description\" content=\"Air Canada po detyrohet t\u00eb p\u00ebrmbush\u00eb nj\u00eb premtim t\u00eb b\u00ebr\u00eb nga chatbot-i i saj me AI. Nj\u00eb klient kanadez thuhet se i k\u00ebrkoi chatbot-it t\u00eb kompanis\u00eb p\u00ebr sqarime mbi \u00e7mimet e fluturimeve t\u00eb menj\u00ebhershme p\u00ebr shkak t\u00eb nj\u00eb humbjeje n\u00eb familje kur gjyshja e tij vdiq. 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