{"id":22539,"date":"2025-03-04T11:31:45","date_gmt":"2025-03-04T10:31:45","guid":{"rendered":"https:\/\/technews.al\/?p=22539"},"modified":"2025-03-04T11:38:45","modified_gmt":"2025-03-04T10:38:45","slug":"call-center-i-me-i-madha-ne-bote-po-perdor-ai-per-te-neutralizuar-theksin-e-operatoreve-indiane","status":"publish","type":"post","link":"https:\/\/technews.al\/?p=22539","title":{"rendered":"Call center-i m\u00eb i madh n\u00eb bot\u00eb po p\u00ebrdor AI p\u00ebr t\u00eb ‘neutralizuar’ theksin e operator\u00ebve indian\u00eb"},"content":{"rendered":"\n

Teleperformance SE, operatori m\u00eb i madh i qendr\u00ebs s\u00eb thirrjeve n\u00eb planet, ka gjetur nj\u00eb m\u00ebnyr\u00eb p\u00ebr t\u00eb maskuar faktin se operon n\u00eb Indi p\u00ebr klient\u00ebt q\u00eb b\u00ebjn\u00eb thirrje p\u00ebr mb\u00ebshtetje me pajisjen e tyre m\u00eb t\u00eb fundit iPhone ose Galaxy.<\/p>\n\n\n\n

N\u00eb nj\u00eb raport t\u00eb ri nga Bloomberg, Teleperformance ndau se investoi 13 milion\u00eb dollar\u00eb n\u00eb Sanas, nj\u00eb startup i AI. Sanas ka krijuar teknologji q\u00eb fokusohet n\u00eb \u201czvog\u00eblimin e diskriminimit t\u00eb bazuar n\u00eb theks\u201d. Si\u00e7 thot\u00eb Teleperformance, teknologjia mund t\u00eb “neutralizoj\u00eb” thekset.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

“Kur ke nj\u00eb agjent indian n\u00eb linj\u00eb, ndonj\u00ebher\u00eb \u00ebsht\u00eb e v\u00ebshtir\u00eb t\u00eb d\u00ebgjosh, t\u00eb kuptosh,” tha z\u00ebvend\u00ebs shefi ekzekutiv i Teleperformance Thomas Mackenbrock p\u00ebr Bloomberg n\u00eb nj\u00eb intervist\u00eb. Mackenbrock tha se teknologjia AI mund t\u00eb “neutralizoj\u00eb theksin e altoparlantit indian me zero vones\u00eb”.<\/p>\n\n\n\n

Teknologjia e neutralizimit t\u00eb theksit t\u00eb Sanas aktualisht funksionon n\u00eb thekse indiane dhe filipinase. Kompania thot\u00eb se \u00ebsht\u00eb duke punuar p\u00ebr ta vendosur at\u00eb p\u00ebr thekse t\u00eb tjera, si ato q\u00eb gjenden n\u00eb Amerik\u00ebn Latine.<\/p>\n\n\n\n

Lexo edhe: Pas dy dekadash sukses, Microsoft do t\u00eb mbyll\u00eb platform\u00ebn Skype<\/a><\/h2>\n\n\n\n

Fillimi i inteligjenc\u00ebs artificiale ofron gjithashtu nj\u00eb ve\u00e7ori p\u00ebr heqjen e zhurm\u00ebs n\u00eb sfond p\u00ebr t\u00eb maskuar m\u00eb tej \u00e7do lloj zhurme t\u00eb ambientit q\u00eb buron nga vendndodhja e punonj\u00ebsve t\u00eb qendr\u00ebs s\u00eb thirrjeve q\u00eb mund t\u00eb shp\u00ebrndaj\u00eb vendin ku ata jan\u00eb t\u00eb vendosur.<\/p>\n\n\n\n

Teleperformance tha se po p\u00ebrdor gjithashtu mjete AI p\u00ebr detyra m\u00eb t\u00eb zakonshme t\u00eb AI, t\u00eb tilla si transkriptimi i thirrjeve dhe trajnimi i punonj\u00ebsve t\u00eb rinj. Kompania njoftoi se do t\u00eb investonte 104 milion\u00eb dollar\u00eb t\u00eb tjer\u00eb n\u00eb AI gjat\u00eb nj\u00eb thirrjeje investitori.<\/p>\n","protected":false},"excerpt":{"rendered":"

Teleperformance SE, operatori m\u00eb i madh i qendr\u00ebs s\u00eb thirrjeve n\u00eb planet, ka gjetur nj\u00eb m\u00ebnyr\u00eb p\u00ebr t\u00eb maskuar faktin se operon n\u00eb Indi p\u00ebr klient\u00ebt q\u00eb b\u00ebjn\u00eb thirrje p\u00ebr mb\u00ebshtetje me pajisjen e tyre m\u00eb t\u00eb fundit iPhone ose Galaxy. N\u00eb nj\u00eb raport t\u00eb ri nga Bloomberg, Teleperformance ndau se investoi 13 milion\u00eb dollar\u00eb<\/p>\n","protected":false},"author":4,"featured_media":22540,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[349],"tags":[40],"class_list":{"0":"post-22539","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-artificial-intelligence","8":"tag-featured"},"yoast_head":"\nCall center-i m\u00eb i madh n\u00eb bot\u00eb po p\u00ebrdor AI p\u00ebr t\u00eb 'neutralizuar' theksin e operator\u00ebve indian\u00eb - Technews.al<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/technews.al\/?p=22539\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Call center-i m\u00eb i madh n\u00eb bot\u00eb po p\u00ebrdor AI p\u00ebr t\u00eb 'neutralizuar' theksin e operator\u00ebve indian\u00eb - Technews.al\" \/>\n<meta property=\"og:description\" content=\"Teleperformance SE, operatori m\u00eb i madh i qendr\u00ebs s\u00eb thirrjeve n\u00eb planet, ka gjetur nj\u00eb m\u00ebnyr\u00eb p\u00ebr t\u00eb maskuar faktin se operon n\u00eb Indi p\u00ebr klient\u00ebt q\u00eb b\u00ebjn\u00eb thirrje p\u00ebr mb\u00ebshtetje me pajisjen e tyre m\u00eb t\u00eb fundit iPhone ose Galaxy. 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